The aim of complex care from Helping Hands is to enable you to do the things you want to do, whilst being surrounded by the place you know and love the most; your home. With that in mind, our packages of care are completely individual to you, which means they’re flexible and can adapt around your changing needs too.

​​

A complex care support plan will include all of the details relating to an individual’s health care needs, including any diagnosis that they may have, and the treatment required.

​

Written in first person, a support plan is centered around the individual and their wishes, and will include important information such as their next of kin and other medical professionals involved in their care.

​

1. Clinical Nurse Input: Complex care plans will have input from a Regional Clinical Lead, who will work alongside your local care manager

2. Initial Care Assessment: Your initial care assessment is a full evaluation of your condition to best understand your support needs

3. Your Needs Prioritized: Every aspect of support plan will always be designed around ensuring your needs are being prioritized

4. Continual Reviews: We’ll regularly review your care needs so that essential adjustments to your plan can be made in a timely manner

​

We recognise that everyone’s care situation is completely different – whether you’ve just come out of hospital and need care for weeks or months to help you get you back on your feet, or if you have a complex condition that you’ve lived with since birth and want to be able to live by yourself.

​

That’s why we’re so committed to ensuring every customer receives a care plan that is designed with their personal requirements and preferences at the center, ensuring you’re always fully supported.